The Protection of Personal Information Act No 4 of 2013 ("POPIA") has come into effect, and requires that your personal information be protected and dealt with in terms of the POPIA. 3DOM DIGITAL AGENCY Technology Group, together with its subsidiaries and all associated companies, collectively referred to as "3DOM DIGITAL AGENCY", are committed to protecting your privacy, complying with the POPIA and ensuring that your personal information is protected.

This Privacy Policy Explains

• Privacy Principles to which 3DOM DIGITAL AGENCY subscribes
• The Cookie Policy of 3DOM DIGITAL AGENCY
• What information 3DOM DIGITAL AGENCY collects and why we collect it
• How 3DOM DIGITAL AGENCY uses, discloses, retains, and protects personal information.

Privacy Principles

• Fairness – We collect and process personal information fairly and in accordance with applicable law.
• Legitimacy – We only use personal information for specified and legitimate purposes as allowed by applicable law.
• Relevance – We collect only the minimum amount of personal information required to fulfil a legitimate purpose and will not collect irrelevant or excessive information.
• Accuracy – We take reasonable steps to ensure that personal information is accurate.
• Retention – We comply with applicable laws regarding how long personal information should be retained and do not retain it longer than is required.
• Individual’s Rights – We comply with applicable laws regarding a data subject’s rights, such as the right to access and correct the data subject’s personal information under our control.
• Protection – We comply with applicable laws regarding data security standards to ensure personal data is adequately protected.
• Cross-border transfers – We only transfer personal data across national borders in compliance with applicable laws.

What Information Does This Policy Apply To?

This policy applies to personal information collected by 3DOM DIGITAL AGENCY in connection with the services that we offer and in the course of our business dealings with you.

3DOM DIGITAL AGENCY collects, stores and processes personal information (including special personal information) about you: that may be used in connection with the management of your account with us for purposes described in this policy or for purposes that you have consented to.

What is personal information?

Personal information refers to any information that identifies you or specifically relates to you, or your employees. Personal information includes, but is not limited to, the following information about you and / or your employees:

• Marital status, national origin, age, language, and birth place
• Education, relevant financial history
• Identifying numbers (like an employee number, identity number or passport number)
• E-mail address, physical address (residential, work address or physical location), and telephone number
• Biometric information (like fingerprints, signature or voice)
• Race, gender, sex, pregnancy status, ethnic origin, social origin, colour, and sexual orientation
• Physical health, mental health, well-being, disability, religion, belief, conscience, and culture
• Medical history, criminal history, and employment history
• Personal views, preferences, opinions, and another’s views or opinions about you
• Full names and initials

When will we process your personal information?

3DOM DIGITAL AGENCY may use your Personal Information to the extent permitted in law in the following circumstances:

• For the purposes herein
• If you have consented thereto
• If a person legally authorised by you, the law or a court, has consented thereto
• If it is necessary to conclude or perform under a contract we have with you
• If the law requires or permits it
• If it is required to protect or pursue your, our or a third party’s legitimate interest

Reasons for the collection of Personal Information

3DOM DIGITAL AGENCY may collect, process and use your personal information for various purposes related to our business interaction with you, including but not limited to:

• Carrying out and managing its business operations;
• Servicing your account and/or managing our relationship with you;
• Providing benefits and services to customers and vendors;
• Confirming and verifying identity for security purposes;
• For website log on’s and account access purposes;
• Making payments and confirming that payments are made to the correct beneficiaries;
• Assessing and processing instructions, queries and requests received;
• Identifying and confirming authorised third parties;
• Updating records with the correct and current information in order to keep in contact;
• Auditing, reporting and record keeping purposes;
• Archiving emails for disaster recovery purposes;
• Legal reporting obligations and debt collection;
• To register sales with vendors and keep records;
• To undertake credit checks;
• To communicate with you on orders, product information and account matters;
• To fulfill orders placed on 3DOM DIGITAL AGENCY and conclude contractual obligations;
• To provide details of sales to vendors where required;
• For analysis and research purposes;
• In respect of the delivery of services or goods;
• Any related purpose/s to the aforegoing or for other legitimate business interests;
• To enable us to identify products or services offered by 3DOM DIGITAL AGENCY that may be of interest to you and to provide marketing information to you.

THIS, AND ANY CONSENT HEREIN MAY BE WITHDRAWN AT ANY TIME BY CONTACTING US ON info@3dom.agency or +27 82 4155 799

By placing orders on us and undertaking business with us, you consent to the processing of personal information for such purposes and in terms of this policy in addition to in terms of any specific consent given to us. You may withdraw this consent at any time.

What is special personal information?

Special personal information is personal information about the following:

• Race (like where a company submits reports to the Department of Labour where statistical information must be recorded)
• Ethnic origin
• Trade union membership
• Health (like where you apply for an insurance policy)
• Biometric information (like to verify your identity)
• Criminal behaviour and/or alleged commission of an offense

We do not collect special personal information in the ordinary course and will obtain specific consent if we need to.

When will we process your special personal information?

We may process your special personal information in the following circumstances:

• In the circumstances described in this policy
• If you have consented to the processing
• If the information is being used for any Human Resource or payroll related requirement
• If the processing is needed to create, use or protect a right or obligation in law
• If the processing is for statistical or research purposes and all legal conditions are met
• If the special personal information was made public by you
• If the processing is required by law

Information Collected & Third-Party Disclosure

The personal information that will be collected and processed about you from time to time may include name and surname, identity number, company details and registration/VAT number, contact information, banking details, transaction and purchasing histories and patterns, and information required to process or render services related to orders placed on 3DOM DIGITAL AGENCY.

• In some instances, 3DOM DIGITAL AGENCY may send your personal information to an authorised third party to verify your information, for example checking your credit limit with a credit bureau.
• 3DOM DIGITAL AGENCY will endeavour to only supply your information to third parties who will exercise the necessary protections over your information, and may share your personal information across our Group companies as necessary.
• Your personal information may be stored for as long as necessary or transferred to locations outside of South Africa under suitable data protection laws.
• We may share information outside of 3DOM DIGITAL AGENCY if reasonably necessary to meet legal requirements, detect/prevent fraud or security issues, or protect rights and safety.

Our Cookie Policy

This policy works alongside our Privacy Policy to describe what cookies are, what we use them for, and how you can manage them during your visit to or use of our website.

We may place small text files called 'cookies' on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. By using our websites or applications you agree that cookies may be forwarded to your computer or device hard drive or internet browser.

You are able to configure your browser settings to notify you when cookies are received and you may select not to receive the cookie. If cookies are not accepted then you may not have full access to the full functionality on our websites.

Contact & Queries

Please let 3DOM DIGITAL AGENCY know if you have any questions, comments, or concerns regarding the contents of this policy, would like us to correct, update, or delete your personal information, would like a copy of the personal information we hold about you, or wish to report any misuse of your personal information.

Telephone: 082 4155 799
Email: info@3dom.agency